Cancellation policy

Last updated: September 17, 2026

Subscriptions and cancellation

This policy applies when you choose a recurring subscription from Faveno Company LLC. It covers eligible supplements, skincare and any other products expressly offered on subscription. A one-time purchase does not automatically renew.

Monthly automatic billing

For a monthly subscription, your selected products and quantity are scheduled every month. Your payment method is charged automatically at the recurring amount shown at checkout, plus any disclosed shipping charges and applicable taxes, until you cancel. The selected price, delivery frequency and renewal information are shown before purchase and in your subscription confirmation. Subscribe only if you agree to those recurring charges. There is no minimum number of renewals or cancellation fee.

How to cancel

You can cancel at any time before the next charge to stop that renewal. Open the Manage your subscription link in your subscription emails, or sign in to your customer account and open Subscriptions. Select the subscription, choose Cancel subscription, and confirm. Save the cancellation confirmation for your records.

You may also email Support@Faveno.co with your order number or the email used for the subscription and a clear request to cancel. No phone call, explanation or purchase is required. If you cannot access the online controls, contact us. A cancellation request received before a renewal charge will be honored; if that charge occurs while we are processing your timely request, contact us so we can correct it.

Skipping, pausing and account changes

Subscription-management controls let you review upcoming orders and available options to skip or pause deliveries and update your shipping or payment details. Make changes before the affected renewal is processed. Pausing is different from canceling; review the status and next charge information in your account.

Orders already charged

Canceling future renewals does not automatically recall a shipment or refund an order that was already charged before your cancellation request. Contact us promptly if you also want to cancel that order. We will try to stop it before fulfillment; if it is already being prepared or shipped, eligibility follows our Return and Refund Policy. This does not limit remedies for billing errors, unauthorized charges, defects or other rights under applicable law.

Discounts, price changes and notices

Subscription savings apply to the eligible items, quantity and terms shown for your selected plan. A first-order promotion does not continue unless the offer says it does. Changing your quantity or plan may change the total and savings; review the new amount before confirming a change. We will give advance notice of material subscription changes and price changes, and obtain consent when required by law, with a way to cancel before they take effect. We will provide required renewal reminders and acknowledgments.

Payment problems and unavailable products

If a payment fails, the payment may be retried and the order delayed, skipped, paused or canceled according to the notices you receive. Updating a payment method does not prevent you from canceling. If a product becomes unavailable or discontinued, we will explain the available options; we will not substitute a different product without your agreement. Charges for canceled, unfulfilled items will be refunded as required.

Questions or billing concerns: Support@Faveno.co. Your mandatory consumer rights remain unaffected.