Contact information

Contact FAVENO

Faveno Company LLC
United States
Email: Support@Faveno.co
Website: faveno.co

Our email support covers clothing, bras and other apparel, accessories, skincare and cosmetics, dietary supplements, and subscriptions purchased through FAVENO.

30-day money-back guarantee on every product

Not satisfied? Email Support@Faveno.co within 30 days after delivery for a refund of the product price you paid, including applicable product taxes. Clothing, accessories, opened skincare and supplements, sale items, bundles and each subscription delivery are covered. No restocking fee applies. Ordinary return postage and original delivery charges are excluded except for covered order problems or where required by law. See our Return and Refund Policy for details.

Orders, returns and product concerns

Include your order number and a brief description of the issue. For damage or an incorrect item, photographs of the product, packaging and shipping label can help. Please do not email full payment-card details or unnecessary medical information.

Contact us before mailing a return. We will provide the appropriate authorized return address and instructions. A supplier or warehouse address printed on a package or product label is not automatically an authorized customer-return address.

Subscription help

Use the subscription-management link in your subscription emails to manage or cancel future renewals. You can also email us at the address above for help or to request cancellation. See our subscription cancellation policy.

Return eligibility, first-fit exchanges and shipping costs are explained in our Return and Refund Policy. The separate prepaid Jelly Bra first-fit size-exchange benefit applies to eligible bras; the 30-day money-back guarantee covers every product category.

FAVENO currently provides customer service by email. This inbox is not an emergency medical service. For an urgent medical concern, contact a medical professional or emergency services.