Terms of service

Last updated: September 18, 2026

FAVENO Terms of Service

These Terms govern use of faveno.co and purchases from Faveno Company LLC (FAVENO, we, us or our). They cover our clothing, bras and other apparel, accessories, skincare, cosmetics, dietary supplements and other goods offered through this store, including eligible subscription purchases. Shopify provides our ecommerce platform; FAVENO is the seller of products purchased from us.

Read these Terms and the product information before ordering. Our Return and Refund Policy, Shipping Policy and Subscription Cancellation Policy apply to the relevant purchases. Our Privacy Policy explains personal-information practices; it is not a substitute for consent where consent is required.

Our storewide 30-day money-back guarantee

Every product purchased from FAVENO is covered by our 30-day money-back guarantee, including clothing, bras, accessories, opened skincare and supplements, sale items, bundles and each subscription delivery. If you are not satisfied, contact Support@Faveno.co within 30 days after delivery for a refund of the product price paid, including applicable product taxes. No restocking fee applies. Ordinary return postage and original delivery charges are excluded except for covered order problems or where required by law. See the Return and Refund Policy for the return process and shipping terms. This storewide guarantee takes precedence over narrower category exclusions or final-sale wording.

1. Eligibility and accounts

You must be legally capable of entering a purchase contract and authorized to use the payment method you provide. Provide accurate contact, billing and delivery information and protect your account credentials. Contact us promptly if you suspect unauthorized account use. Product-specific age restrictions and safety directions apply independently of eligibility to use the store.

2. Product information and availability

Read the individual product page, ingredient or material information, size guide and label, as applicable. Product categories have different uses, care instructions and delivery restrictions; the storewide money-back guarantee covers them all. A benefit, guarantee or promotion for one product does not automatically apply to others. Photographs and screens may show slight color or packaging differences; this does not excuse supplying a materially different, unsafe, defective or misdescribed product.

We may update future listings, availability and quantities. Changes do not retroactively remove the description, price, express promises or legal rights applicable to an accepted order. If a material issue prevents fulfillment, we will contact you and offer the appropriate correction, alternative with your agreement, or refund. We do not substitute a materially different product without your agreement.

3. Clothing, bras and accessories

Choose sizes using the relevant product's size guide and follow care instructions. Fit and comfort vary between individuals. Apparel and accessories are not medical devices unless expressly and lawfully identified as such. The Jelly Bra first-fit promise applies only to eligible first-fit purchases under our Return and Refund Policy. It does not cover supplements, skincare or all products sold by FAVENO.

4. Dietary supplements and wellness information

Read the Supplement Facts, ingredients, allergen information, serving size, warnings and storage directions on the product you receive. Do not exceed label directions or use a product with a broken safety seal, suspicious contamination or an expired use-by date. Products and serving suggestions are not suitable for everyone. Check suitability with a qualified healthcare professional, particularly if you are pregnant or nursing, taking medication, planning surgery or managing a medical condition. Keep products out of children's reach and follow product-specific age restrictions.

Our general educational content, research references, reviews and preparation suggestions do not provide individualized medical advice or replace medical diagnosis or treatment. Research about an ingredient does not establish that every finished product produces the same result. Individual outcomes vary; we do not guarantee disease prevention, treatment, weight change, improved lifespan or a particular cosmetic or fitness result.

Statements about dietary-supplement benefits have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent any disease. This statement does not excuse inaccurate or unsubstantiated claims or reduce your consumer rights.

If you experience a suspected adverse reaction, stop using the product and seek medical advice. For urgent symptoms, contact emergency services. Notify Support@Faveno.co with the product, order number and lot number when available so we can investigate. Our support inbox is not a medical service. Beverage and ingredient-pairing suggestions are optional serving ideas, not a guarantee of nutritional or medical superiority; consider your own allergies and dietary needs.

5. Skincare, cosmetics and personal care

Use products only as directed on their labels and for their intended purpose. Cosmetics are for external use unless expressly labeled otherwise. Review ingredients for sensitivities, follow product-specific patch-test and sun-protection directions, avoid contact with eyes or damaged skin where instructed, and stop use if irritation occurs. Consult a qualified professional for persistent symptoms or questions about active ingredients. We do not guarantee that a product will be allergy-free for you or will treat a medical condition. Cosmetic appearance benefits do not imply drug approval or disease-treatment claims.

6. Orders, prices and promotions

Review the items, quantity, purchase type and total before submitting an order. The price, taxes and shipping charges disclosed at checkout apply to that order. Prices are in the currency shown. An order receipt acknowledges submission; availability and payment must be confirmed for fulfillment. If we cannot fulfill an order, we will notify you and refund amounts owed for canceled items. We may decline orders for legitimate reasons such as unavailable stock, suspected fraud, delivery restrictions or a material listing error, subject to applicable law.

Promotions apply only as described in their offer terms, including eligible products, dates, quantities and whether discounts combine. A displayed reference price or savings comparison uses the basis identified in the offer. We will not increase an accepted order's price without your agreement. For an error affecting an unfulfilled order, we will explain the issue and offer cancellation and a refund instead of requiring you to accept a higher price.

7. Subscriptions

Only an expressly selected recurring purchase renews automatically. The recurring price, frequency, selected quantity and any shipping charges and taxes are disclosed before purchase. You must consent to recurring billing. Monthly subscriptions continue until canceled; there is no minimum number of renewals or cancellation fee. Manage or cancel using the link in your subscription emails or your customer account, or email Support@Faveno.co. Cancel before the next charge to stop that renewal. See the Subscription Cancellation Policy for details, including orders already processed, notices and price changes. A policy update alone does not authorize new recurring charges.

8. Shipping, returns and mandatory remedies

Our Shipping Policy explains destination restrictions, estimates, separate packages and delay handling. Our Return and Refund Policy explains the storewide 30-day money-back guarantee, first-fit exchanges and return costs. Contact us before sending goods to a warehouse or any address printed on a package. Supplier procedures do not replace FAVENO's obligations to you as the seller.

Delivery estimates, change-of-mind exclusions and final-sale labels do not remove remedies required for damaged, defective, unsafe, misdescribed or incorrect goods, unauthorized charges or other legally protected circumstances. If a shipment cannot be made on time, we will provide the legally required delay notice, cancellation option and refund. Existing orders retain the express promises and mandatory protections that applied at purchase.

9. Website content and intellectual property

Our branding, original content and site design belong to FAVENO or their respective rights holders. You may browse, shop and keep copies of your order and policy records for personal use. Do not commercially reproduce our protected material, impersonate the store or misuse third-party intellectual property. Nothing in these Terms restricts lawful fair use, accessibility tools or other rights that cannot be excluded.

10. Reviews and submissions

Submit truthful content you have the right to share, and disclose any incentive or material connection when relevant. For reviews or other content you choose to submit publicly, you grant us a nonexclusive, royalty-free permission to display and reproduce that content in connection with the store and its products, subject to applicable law and your privacy rights. This permission does not turn private support messages, medical information or payment details into advertising content.

We may remove spam, unlawful content, personal information or content that violates others' rights. We do not prohibit honest negative reviews or condition a customer remedy on removing one. Testimonials describe individual experiences and do not guarantee another customer's results.

11. Acceptable use and third-party services

Do not use the store for fraud, unlawful activity, harassment, malicious code, unauthorized access, payment abuse or interference with other users. We may restrict misuse proportionately, but doing so does not erase valid refund or consumer rights. Third-party websites, payment tools and links have their own terms and privacy practices. An external research link is not an endorsement or proof of an outcome for our finished product.

Shopify hosts the ecommerce platform. Purchases from this store are between you and FAVENO; contact FAVENO for product and order issues. Nothing here excludes any responsibility that applicable law places on Shopify or another party.

12. Warranties and limitations

We do not promise uninterrupted or error-free website access, or results beyond the express product descriptions and promises we make. To the extent permitted by law, website tools and general informational content are provided as available. No statement here disclaims a mandatory product warranty, an express product promise or a consumer remedy that cannot lawfully be excluded.

To the extent permitted by applicable law, FAVENO is not responsible for indirect business losses, such as lost commercial profits, arising from use of the website. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, product liability, or any other liability that cannot legally be excluded or limited. These Terms do not require you to indemnify us for our own wrongdoing or waive your rights to lawful complaints, charge disputes or honest reviews.

13. Governing law and disputes

Ohio law governs these Terms to the extent consistent with applicable federal law and the mandatory consumer protections of the jurisdiction where you live. This choice does not deprive you of nonwaivable protections or rights to bring a claim in a court available under applicable law. Contact Support@Faveno.co to request help resolving a concern. These Terms do not impose mandatory arbitration or a class-action waiver.

14. Changes and general provisions

We may update these Terms for future use and purchases, with an updated date and any notice or consent required by law. Changes do not retroactively reduce rights attached to completed purchases or authorize a subscription price change without the required process. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce one provision on one occasion does not waive future enforcement. Product-specific express promises and mandatory law take precedence over conflicting general language.

15. Contact

Faveno Company LLC, United States
Email: Support@Faveno.co
Website: faveno.co